Payment Delays in the Construction Sector of the Middle East

Earlier this year, Love That Design hosted a Roundtable discussion focused on the payment-related hurdles in the Middle East and how the Architecture and Interior Design industry copes with the various challenges they face. By looking at all stakeholders (Project Managers, Designers, Contractors, and Suppliers) across the board, we embarked on a path to find if any players in the market had it the ideal way…

Location: Interface Showroom, Dubai Design District (d3)

 


 

While the end result of an interior project might look stellar, often, the payment processes behind it are anything but. There’s a tussle when it comes to receiving and handing over fees in the interior world that creates an unpleasant experience throughout the construction network – from clients to the suppliers. Withholding finances incurs significant losses to individual companies and destroys industry relationships. Where does this delay and communication gap start, and how can the interior design industry come together and mitigate these hurdles?

Payments in the interior design world have always been a source of conflict, and with the pandemic, it became even more apparent. The cash flows (or lack thereof) had everyone going the extra mile – not only to land projects but also to finalise payments. Like any other crisis, the pandemic brought to light faults in the system and spotlighted precisely where there were fractures in communication and procedures.

Participating Experts

Faraz Ashraf, Founder, Trevex; Georgina Bishop, Lead Cost Manager, Turner & Townsend; John Grant, Associate Director, Turner & Townsend; Hani Al Qasem, CEO, Arki Group; Kathryn Athreya, Commercial Director, ROAR; Najid Nazir, Managing Director, Spacewell Interiors; Samuel Herre, Partner, interior360; Arun Jeevaraj, VP Business & Operation, CCAvenue; Lesly Lobo, Managing Director, Lobo & Listone; Rashiq Muhammad Ali, Design Director, RqMA; David Armstrong, Director, CBRE; Joshua Walker, Projects Director Summertown Interiors; Rashid Yousif, Managing Director, Surfaces Finishing; Sankar Vishwanath, Managing Director, Swisscotec.
Moderator: Siddharth Peters, Co-founder, Love That Design.

            TOPICS OF DISCUSSION

                (Click each topic for additional videos and info) 

1) Sources of Payment Delays

From clients to suppliers, where do different stakeholders see the problem? Is there a singular root to these delays, or does it vary? Are there any entities outside the network that influences these delays?

2) Repercussions of Payment Delays

How much damage is caused by delays in payments? Who does the loss affect the most? Is it an single entity or an individual network that bears the burden of these delays or is the impact more widespread? How does it affect the industry as a whole?

3) Solutions to avoid Payment Delays

What is the path that stakeholders should take moving forward? Are there any ways to ensure timely payments? From experience across the board, what has the smoothest payment experience been for each entity?  Are there any reliefs provided by newly emerged FinTech companies?

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