KCOM Office, England

KCOM is one of the longest-established providers of communications services in the UK, connecting both businesses and residential customers and investing in better digital solutions for everyone. They started as the telephone department within the Hull Municipal Corporation in 1904 and over the subsequent years have evolved and transformed into the business they are today, serving commercial and residential customers with telecommunications infrastructure in the East Yorkshire and Lincolnshire areas.

Famous for its iconic cream phoneboxes, KCOM is a part of the history and fabric of Hull and the wider region and wanted to transform its city centre headquarters to reflect its past, present and future. The team at KCOM were looking to create a unique working environment that aided collaboration and flexibility across the business, as well as improving the layout and flow across the ground floor space, which is visible to the public from the street level and this was perfectly executed by Ben Johnson Interiors, based in Bishopthorpe – United Kingdom.

They wanted to refresh the entire scheme, integrating modern technology into the workspace and providing staff with multiple areas to work, as well as a brand-new tech area and help desk used to welcome customers in and provide tech support and product assistance. Meeting and training areas were also a priority and making better use of their available space was high on the team’s agenda. This was to include meeting rooms, a relaxed cafe-style environment and a larger space used for bigger team meetings, education and events. In addition, KCOM sought a new multi-functional reception area that would be both public-facing and corporate, with well-being facilities and break-out/agile space.”